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Termination of MacOS X 10.7 support
Termination of MacOS X 10.7 support

Konica Minolta Business Solutions (M) Sdn. Bhd.

Infinite Centre, Lot 1,
Jalan 13/6,
46200 Petaling Jaya
Selangor Darul Ehsan,
Malaysia.

Hotline: 1300 22 5556
Fax: +603-7957 6930
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Dear Valued Customer,

Thank you for your continued patronage of Konica Minolta products. We would like to notify you that Konica Minolta Incorporate is ending support for MacOS X 10.7 on 31 March 2017 in accordance with Guidelines for OS Support (Printer Driver) Version 3.0.

KMI presumes that Apple has technically ended their support for MacOS X 10.7 because they have not issued any security updates to it for more than two years since 17 September 2014. (According to the Guidelines for OS Support (Printer Driver) Version 3.0, a support ends in two years' time from the last security update (in this case, September 2016), while KMI is giving allowance for safety purpose.

We would appreciate all esteemed customers to replace their products with newer OS versions as soon as possible.

Affected products are:-

Drivers and application software for:
- Copiers, MFPs
- Production Printing Products
- Printers
- Application Software

2. Microsoft Windows Support Plan

Operating System End of support - Level 1 End of support - Level 2
Windows Server 2003 / 2003R2 17 July 2015 17 July 2017
Windows Vista 11 April 2017 11 April 2019
Windows 7 14 January 2017 14 January 2022
Windows 8 / 8.1 10 January 2023 10 January 2025
Windows Server 2008 / 2008R2 14 January 2020 14 January 2022
Windows Server 2012 / 2012R2 10 January 2023 10 January 2025

Level 1 (Normal support) - support to public and bug fixes are accepted in accordance with priorities
Level 2 (Special support) - no support to external parties, but accept enquries limited to internal and serius bug faults.

Microsoft Life Cycle Policies can be found at https://support.microsoft.com/en-us/gp/lifecycle

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