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Did you know?
Your workplace safety is our priority.
We want to support the way you work. With contactless services support from Konica Minolta,
you can minimize the close contact and downtime of output devices.
*Support to selected bizhub printers.
CONTACTLESS SERVICES SUPPORT
DIGITAL DOCTOR PREMIUM
The eligible bizhub printer covered by our Contactless Services Support.
CONTACTLESS SERVICES SUPPORT FEATURES
| Features | Description |
|
|
|
| Automated meter reading collection | Hassel-free monthly meter reading. Konica Minolta multifunction printers can automatically send the meter reading to us scheduled and get your bill/invoices on time. | ✓ | ✓ | ✓ |
| Automated consumables supply alert | Hassel-free consumables ordering and replacement. With this automate features, you can now leave the regular checkup and ordering of consumables to us. | ✓ | ✓ | ✓ |
| Seamless automated alert trigger | Hassle-free prevention. It will trigger an alert for specific symptoms to our service support team and we will takes the necessary tasks to solve the issue. | ✓ | ✓ | ✓ |
| Multifunction Printer Debug Log Acquisition | Know your multifunction printer well. This function will track and keep all debug event activities like any system symptoms, last system configuration changes, and more into its log. | ✓ | ✓ | |
| Multifunction Printer Self Diagnosis | Prevention for a peace of mind. Konica Minolta bizhub multifunction printer will run a self check and keep all into the log for historical and system analysis by us to ensure your multifunction printer healthcare is in good conditions. | ✓ | ✓ | |
| Remote Troubleshooting | Your multifunction printer will be remotely resolve. Any symptoms that been detected will be recognized immediately for remote troubleshooting or the necessary dispatched of Customer Engineer to be on site to resolve it. | ✓ | ✓ | |
| Multifunction Printer System Data Backup | Seamless backup on system data like system configurations, customize settings and address books periodically. This is to be able to resolve fast on any recovery incident. | ✓ | ||
| Multifunction Printer System Firmware/ Driver/Security Update | Keeping the multifunction printer always updated. Schedule the Firmware/Driver/Security update (remotely) in the application of your multifunction printer without any hassle. | ✓ | ||
| Quarterly User Usage Report | An usage report which able to manage your company cost saving. For optimize prints, check out our Konica Minolta OPS services. | ✓ |
*Subscription charges will be applied.
Another seamless way to submit your meter reading.
QR code meter reading is a very convenient way with minimal contactless method to do meter reading submission on time. It is an abbreviation of quick response code that allow information transfer without any physical contact and fast process up-to-date meter reading.
Click Here To Know More
HOW IT WORKS?
On top of Contactless Service Support, Konica Minolta also offers Contactless Workplace Solutions, giving you a complete & seamless contactless solution for your workplace. Find out more by clicking the button below.
Contactless Workplace Solutions
