Solutions & Services Category
Business Solutions
Managed IT Services
Your One-Stop Business-IT solution provider
It is easy to lose track of your priorities. It starts with issues like what servers to buy, what firewall to install, how to secure your Wireless network and protect from harmful virus and malware. Then the operating system breaks down, security is breached and network disruptions becomes a daily problem. It is simply smart to outsource your core and critical information technology (IT) requirements with Konica Minolta Managed IT Services. Your business gains by reducing costs and complexities, and increasing operational efficiency.
Konica Minolta Managed IT Services provide one stop IT management services:
Benefits:
Miminize labor and operating expenses: Outsourcing tends to be less expensive than hiring a full-time in-house professional.
Provide reliable, high-quality and world-class IT services: We offer the latest and most advanced technologies to enhance competitiveness of your enterprise.
Increase the operation efficiency: Our experts provide comprehensive care for a wide variety of technical support issues and keep your business running smoothly.
Continuity and risk management: Outsourcing your IT needs provide a level of continuity to the company while reducing the risk that a substandard level of operation would bring to the company.
Comprehensive protection of the enterprise system and data security: Whilst your system and data is being held securely by us, you can focus on the core business of your company.
High service quality with professional certification: Our professional team is qualified with a wide range of certifications such as CompTIA, MCSA, MOC, MCITP, MCSE, MCTS, CCNA, LPIC, PMP and ITIL.
- Hardware & system maintenance: Provide repair, recovery and backup of IT equipment and system
- Per-call & token-based support service: Cater for the need of ad-hoc, un-planned or urgent IT support and short-term resources for deployments and projects
- Helpdesk service: Operate a centralized helpdesk providing a single point of contact to all customer enquiry, remove support and service request.
- Equipment IMAC & relocation service: Suggest and arrange the comprehensive planning to install, move, add and change (IMAC) IT equipment and relocation service
- Equipment lifecycle management service: Properly disguise confidential information and provide the data recovery service to ensure all important data stored safely.
- Installation, deployment & planning service: Provide various IT products and solutions to fit the need of each customer’s budget and environment together with agreed schedule, arrangement, planning, implementation and management.
- Infrastructure Setup: Offer an all-rounded setup service on IT infrastructure such as design, development and revamp of network, server rack, server room, security and monitor system, Wi-Fi / switch / router provisioning, cable wiring and patching, air-conditoner and UPS system provisioning.
- Professional IT consultant service: Provide a wide range of IT consultancy and advise to assist customers on latest IT technology and solution.
- Project management: Assist in managing IT project, coordinating stakeholders, solving problem to ensure the process, quality and budget of project.
- IT secondment: Offer a tailored solution on secondment service to tackle the increasing demand for daily IT administration and support for various IT issues.
- System migration, upgrade and optimization
- High availabilities and clustering options and solutions
- Mail, storage and backup solutions
- Security solutions: System access, email and end-point security, anti-virus, anti-spam, network security & UTM, etc
- Communication and network installation: VOIP, PBX / web based phone system deployment, web / cloud based video conference solutions, etc
- SaaS (Software as a service): Cloud backup solution, email cloud solution, web / cloud conference / collaboration
- DaaS (Desktop as a service): Cloud based desktop solutions
- IaaS (Infrastructure as a service): Cloud based system & network infrastructure options and virtualization
- Traditional data centre services: Email hosting, web hosting, domain name parking and system hosting, co-location, etc.
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