February 2, 2016

Suspicious Email from “Scan to Email”

ALERT – Suspicious emails sent from Konica Minolta MFP through “Scan to Email”

Petaling Jaya (2 February 2016) - Thank you very much for your continued patronage of Konica Minolta products. Recently we have received several reports from our customers regarding suspicious email messages supposedly sent from Konica Minolta MFP through “Scan to Email*” function.

If you receive emails from the Sender or the Subject Title below, please DO NOT OPEN THE EMAIL, DELETE the email immediately and do not open the ATTACHMENTS.

Subject Message from KMBT_{model_name}
Message from KONICA_MINOLTA
Message from MFD
Message from scanner

From address scanner@{customer’s domain address}
MFD@{customer’s domain address}
KONICA_MINOLTA@{customer’s domain address}
And these email also contains attachment files, whose format is not supported by our MFP.

Example of attachment filename SKMBT_C28015061614410.doc
SKM_4050151222162800.doc

Customer are recommended to consult with their MFP administrator and take countermeasures to identify suspicious emails such as changing the default settings of email subject sent by "Scan to E-mail" function.

Please feel free to contact to our sales representative or call centre for any inquiry. We will continue to monitor for new security vulnerabilities and will perform necessary measures and resolve any identified issues.





About Konica Minolta Business Solutions (M) Sdn. Bhd

Established in 1981, Konica Minolta Business Solutions celebrates its 44th year in business with a network of 12 branches throughout Malaysia to support its growing customer base. Drawing from the rich history of Konica Minolta which dates back to 1873; they are always evolving, and continue to provide innovative solutions to make the ‘Workplace of the Future’ a reality. The Company is committed to digitally transforming businesses with the goal of helping them save time and improve productivity. From information management to technology-enabling tools; Konica Minolta Business Solutions offer a suite of services and hardware so businesses can access information at a faster pace, support mobility and optimise business processes with workflow automation. They also offer digital manufacturing solutions, state-of-the-art technology and continue to grow their organic print business covering office printing, production and industrial printing. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for nine years in a row. For more information, please visit http://www.konicaminolta.com.my/ and follow KonicaMinoltaMY on Facebook and Linkedin




Press contact:

Marketing Department
Konica Minolta Business Solutions (M) Sdn. Bhd.
Phone: 603-7891 0300
marketing.1@konicaminolta.com