Dear Valued Customer,
Thank you for your continued patronage of Konica Minolta products. We would like to notify you that Konica Minolta Incorporate is ending support for MacOS X 10.7 on 31 March 2017 in accordance with Guidelines for OS Support (Printer Driver) Version 3.0.
KMI presumes that Apple has technically ended their support for MacOS X 10.7 because they have not issued any security updates to it for more than two years since 17 September 2014. (According to the Guidelines for OS Support (Printer Driver) Version 3.0, a support ends in two years’ time from the last security update (in this case, September 2016), while KMI is giving allowance for safety purpose.
We would appreciate all esteemed customers to replace their products with newer OS versions as soon as possible.
Affected products are:-
Drivers and application software for:
– Copiers, MFPs
– Production Printing Products
– Printers
– Application Software
2. Microsoft Windows Support Plan
Operating System End of support – Level 1 End of support – Level 2
Windows Server 2003 / 2003R2 17 July 2015 17 July 2017
Windows Vista 11 April 2017 11 April 2019
Windows 7 14 January 2017 14 January 2022
Windows 8 / 8.1 10 January 2023 10 January 2025
Windows Server 2008 / 2008R2 14 January 2020 14 January 2022
Windows Server 2012 / 2012R2 10 January 2023 10 January 2025
Level 1 (Normal support) – support to public and bug fixes are accepted in accordance with priorities
Level 2 (Special support) – no support to external parties, but accept enquries limited to internal and serius bug faults.
Microsoft Life Cycle Policies can be found at https://support.microsoft.com/en-us/gp/lifecycle

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About Konica Minolta Business Solutions (M) Sdn. Bhd

Established in 1981, Konica Minolta Business Solutions celebrates its 44^th year in business with a network of 12 branches throughout Malaysia to support its growing customer base. Drawing from the rich history of Konica Minolta which dates back to 1873; they are always evolving, and continue to provide innovative solutions to make the ‘Workplace of the Future’ a reality. The Company is committed to digitally transforming businesses with the goal of helping them save time and improve productivity. From information management to technology-enabling tools; Konica Minolta Business Solutions offer a suite of services and hardware so businesses can access information at a faster pace, support mobility and optimise business processes with workflow automation. They also offer digital manufacturing solutions, state-of-the-art technology and continue to grow their organic print business covering office printing, production and industrial printing. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for nine years in a row. For more information, please visit http://www.konicaminolta.com.my/ and follow KonicaMinoltaMY on Facebook and Linkedin

Press contact:

Marketing Department
Konica Minolta Business Solutions (M) Sdn. Bhd.
Phone: 603-7891 0300
marketing.1@konicaminolta.com