March 31, 2017
Termination of Windows OS support
Dear Valued Customer,
Thank you for your continued patronage of Konica Minolta products. We would like to notify you that Microsoft has announced that they will end support for Windows Server2003 and 2003R2 on 14 July 2015 (JST) and Windows Vista on 11 April 2017 (JST). They will not answer to inquiries or release new security patches. Hence any Windows OS related problems arising after their support termination date are expected to become more difficult to resolve, Konica Minolta recommends to upgrade to a more recent Microsoft OS version.
1. Konica Minolta printer drivers and application software
Konica Minolta will remove MacOS X support description where Apple has terminated its support from User Manuals and Readmes for available products.
Affected products are:-
Drivers and application software for:
– Copiers, MFPs
– Production Printing Products
– Printers
2. Apple MacOS X Support Plan
Operating System Expected end date of Apple’s Support End of support – Level 1 End of support – Level 2
MacOS X 10.7 17 September 2014 31 March 2017 31 March 2019
MacOS X 10.8 13 August 2015 31 March 2018 31 March 2020
MacOS X 10.9 18 July 2016 31 March 2019 31 March 2021
Level 1 (Normal support) – support to public and bug fixes are accepted in accordance with priorities
Level 2 (Special support) – no support to external parties, but accept enquries limited to internal and serius bug faults.
About Konica Minolta Business Solutions (M) Sdn. Bhd
Established in 1981, Konica Minolta Business Solutions celebrates its 44th year in business with a network of 12 branches throughout Malaysia to support its growing customer base. Drawing from the rich history of Konica Minolta which dates back to 1873; they are always evolving, and continue to provide innovative solutions to make the ‘Workplace of the Future’ a reality. The Company is committed to digitally transforming businesses with the goal of helping them save time and improve productivity. From information management to technology-enabling tools; Konica Minolta Business Solutions offer a suite of services and hardware so businesses can access information at a faster pace, support mobility and optimise business processes with workflow automation. They also offer digital manufacturing solutions, state-of-the-art technology and continue to grow their organic print business covering office printing, production and industrial printing. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for nine years in a row. For more information, please visit http://www.konicaminolta.com.my/ and follow KonicaMinoltaMY on Facebook and Linkedin
Press contact:
Marketing Department
Konica Minolta Business Solutions (M) Sdn. Bhd.
Phone: 603-7891 0300
marketing.1@konicaminolta.com